Some people who buy or rent movies on Apple TV encounter a big problem while watching movies . Occasionally movies are played without sound, according to . The error reportedly affects various systems that support the TV application, including , Apple TV and other streaming devices, such as sticks and . The problem seems to have been occurring for at least the last month.
@AppleTV please tell me what’s going on … watching a movie looked good … rented, but after renting … no sound. Chose another movie … review good … perfect sound … rented … no sound ?? I’m out there like $ 40 now and I still can’t watch anything! 😡
– Denten McDougall (@ kb1854) July 31, 2021
@apple none of your appletv movies working man hit man wife bodyguard without sound
– shaunbless (@shaunbless) July 31, 2021
@AppleTV I bought the movie, but no sound. You’re not overly impressed anyway, you can help
– Soph’e (@ Soph_e00) July 28, 2021
The cause of the problem is not clear. 9to5 Mac speculates that the TV application may not be decoding the audio properly due to digital rights management (DRM) issues. According to the report, users have achieved mixed success in seeking refunds due to problems – Apple does not appear to have met all such customer requirements, although it is not clear why. Engadget contacted Apple for comment.
Whatever the cause of the problem, it’s undoubtedly frustrating to spend money on renting or buying a movie just to find that you’re missing out on a significant portion of the experience. If you encounter this problem, it may be worth linking your Apple account and make sure the movies you bought in the iTunes Store play correctly there.
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