Facebook is testing a change that will notify users when their post has been removed as a result of automation. The new experiment comes in response to the Supervisory Board, which said the social network should be more transparent with users on how to remove their posts.
The company discovered a new test in new report which provides updates on how Facebook handles Supervisory Board policy recommendations. The test comes in response to one of first cases took over the Supervisory Board which dealt with the posting on Instagram which was supposed to raise awareness about the breast cancer that the company had removed according to the rules of nudity.
Facebook returned the post saying that its automated systems made a mistake and updated Instagram rules to allow for “health-related nudity”. But the Supervisory Board also recommended that Facebook warn users in cases where a post has been removed by automation rather than as a result of a human content browser. Facebook previously said would test this change which is now in force.
“We launched a test on Facebook to assess the impact of telling people more about whether automation is involved in law enforcement,” Facebook writes in its report. “People in the test now see if a technology or Facebook content reviewer has made an executive decision about their content. We will analyze the results to see if people have a clearer understanding of who removed their content, while tracking the potential increase in recurrence and complaint rates. “The company added that it will ensure that the test is updated later this year.
The report also provides additional insight into how the company works with the Supervisory Board. The report notes that between November 2020 and March 2021, it forwarded 26 cases to the board, although only three cases were selected, one of which was a response to Donald Trump’s suspension. (It is noteworthy that the latest report covers only the first quarter of 2021, so it does not address the committee’s recommendations in response to Trump’s suspension.)
Although the Supervisory Board weighed only a few cases, its decisions resulted in several politics changes via Facebook which could have a much broader effect. However, in some areas the company has refused to follow its policy proposals, such as the one Facebook is studying andown role in enabling the January 6 event. In a blog post, the company noted that “the size and scope of the board’s recommendations go beyond the policy guidelines we first envisioned when we set up the board, and several require months or years of investment.”
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