For the third time in its short history, OnePlus has stepped into a controversy over the performance of its phones. This week, AnandTech published a report saying he found it OnePlus 9 Pro and OnePlus 9 reduce the capabilities of its Snapdragon 888 processors when launching popular apps like Chrome, Twitter and WhatsApp. AnandTech failed to squeeze out a complete list of all applications in which the two phones limit CPU output, but what was noted in the socket findings is that the OnePlus 9 Pro and OnePlus 9 do not turn off any comparison tools.
Later AnandTech released its report, GeekBench, one of the more popular benchmarking tools, completed a separate investigation and continued to delete OnePlus 9 and OnePlus 9 Pro from its charts. “It’s disappointing to see OnePlus phones make performance decisions based on application IDs, not application behavior,” the company said. he said. “We consider this a form of reference manipulation.”
OnePlus has since responded to the report. He said XDA developers adapted the behavior of the OnePlus 9 Pro and OnePlus 9 in response to complaints that people had about battery life.
Our top priority is always to provide a great user experience with our products, in part based on a quick response to important customer feedback. Following the launch of the OnePlus 9 and 9 Pro in March, some users have told us about some areas where we could improve battery life and heat management of the device. As a result of this feedback, our research and development team has been working for the past few months to optimize device performance when using many of the most popular apps, including Chrome, by matching application processor requirements to the most appropriate power. This helped to provide a seamless experience while reducing energy consumption. While this can affect device performance in some comparison apps, our focus is as always to do everything we can to improve device performance for our users.
If you’ve been following OnePlus for a while, you’ll know the company is no stranger to this kind of controversy. Back in the days OnePlus 3T, the company has included in OxygenOS code that would artificially increase the clock speed of the phone’s Snapdragon processor when running certain reference applications. XDA caught the company working something similar to OnePlus 5.
At first glance, the situation here is different. OnePlus reduces the OnePlus 9 Pro and OnePlus 9 to save battery. And while most people won’t notice if they don’t have another Snapdragon 888 device in addition to their phone, the company still misrepresented the capabilities of those devices based on the fact that it shuts down benchmarking apps.
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